Pretoria · Gauteng · South Africa

Your Business, On Autopilot

AI chatbots and booking systems that answer questions, take reservations, and qualify leads — 24 hours a day. Built in Pretoria for South African businesses.

Live for Tsedi Catering, Shime Events & Yoyo Gym

Quick answer

How much does an AI chatbot cost for a small business?

An AI chatbot from MuleSoo Digital Services starts at R2,500. It answers customer questions on your website and WhatsApp around the clock, captures leads, qualifies enquiries and takes bookings while you sleep. Each bot is trained on your own services, pricing and policies rather than generic templates, and is built in Pretoria for South African businesses.

What Makes Our Bots Different

Natural Language

Understands conversational messages

Trained on Your Business

Knows your products, prices, policies

Lead Collection

Captures name, email, and intent

WhatsApp Integration

Can connect to WhatsApp Business API

Supabase Logging

Every conversation is saved and searchable

Easy to Embed

One script tag on any website

Who Benefits Most

Restaurant

Takes reservations and answers menu questions

Law Firm

Screens client intake and books consultations

Events Business

Handles pricing enquiries and package bookings

E-commerce

Tracks orders and handles returns

Medical Practice

Books appointments and answers FAQ

Services

Qualifies leads before handing to sales team

Restaurant Booking System in South Africa

Need a restaurant booking system that never misses a reservation? Our AI takes table bookings, answers menu and opening-hours questions, and confirms every guest automatically — day and night. Diners book straight from your website, Instagram or a QR code on the table, while you keep a live view of every reservation. Built in Pretoria for restaurants and caterers across Gauteng and South Africa.

Takes reservations 24/7

No missed calls, no double-bookings, no front-of-house admin.

Answers menu questions

Dietary, pricing and opening hours, answered instantly.

Confirms every guest

Automatic WhatsApp or email confirmation and reminders.

Live proof: our booking systems already run for Tsedi Catering and Shime Events. Get a restaurant booking system →

Custom Pricing for Every Budget

Chatbot costs vary based on complexity, integration needs, and support level. We create custom solutions that fit your budget.

Contact Ena Muluken Directly for Custom Pricing

We will discuss your specific needs and provide a custom quote within 2 hours.

Chatbot FAQ

How much does a chatbot cost?

Chatbots start at R2,500 (Starter) up to R8,000+ (Enterprise). The R4,500 Business tier is most popular — includes appointment booking, WhatsApp integration, and lead qualification. Get a custom quote in minutes.

How long to set up?

Typically 1-3 weeks depending on complexity. We handle the entire setup — you just review and approve. We'll have it live and handling inquiries within 21 days.

Can it handle complex questions?

Yes. We train it on your specific business knowledge — pricing, policies, procedures, FAQs. It uses advanced AI (Claude API) that understands context and learns from every interaction.

Will customers know it's an AI?

We train it to match your tone and voice. Most customers think they're chatting with a real person. If needed, we can transparently say "I'm an AI, but I can help" upfront.

What if it gives wrong information?

You set rules and confidence thresholds. If the chatbot isn't confident about an answer, it automatically hands off to you via email or WhatsApp. You maintain full control.

Can it take payments?

Yes! The Business and Enterprise tiers can take deposits and payments through Stripe. It can even send digital agreements via email.

Can it work in other languages?

Absolutely. Enterprise tier supports bilingual (or more) chatbots. Great for serving diverse customer bases.

Do you provide support after launch?

Yes. 30 days of free fixes included. After that, we offer monthly optimization and training plans (R1,000-3,000/month) to keep it sharp.

Ready to Automate?

Schedule Your Demo

AI Chatbots — Common Questions

What does an AI chatbot actually do for my business?+

It answers customer questions instantly at any hour, collects the details of everyone who enquires, qualifies which of them are worth your time, and books appointments directly. The enquiries that used to arrive overnight and go cold by morning get handled the moment they come in.

How much does an AI chatbot cost?+

MuleSoo AI chatbots start at R2,500. The price depends on how many services the bot must understand, whether it needs to take payments or deposits, and whether it connects to WhatsApp as well as your website.

Can the chatbot work on WhatsApp?+

Yes. The assistant can connect to WhatsApp so customers talk to it where they already are, and hand the conversation over to a human when it needs to. Most South African customers would rather message than fill in a form.

Is the chatbot trained on my business specifically?+

Yes. It is trained on your services, prices, policies and tone, so it answers as your business rather than as a generic bot. It will say it does not know instead of inventing an answer, which matters when a wrong price becomes a promise.

How long does it take to set up an AI chatbot?+

Most chatbots are live within one to two weeks once you have supplied your service list, pricing and the questions customers ask most. Get a quote on WhatsApp at +27 68 852 9333 or at mulesoo.com/contact.